Privacy Policy
1. Introduction
This Privacy Policy describes how SOFTSPHERE APPLEX TECHNOLOGIES LTD ("we", "our", or "us") collects, uses, and discloses information through the DramaPop mobile application (the "App"). The App does NOT require user registration, collect direct personal identifiers such as name or email address, or process payments.
2. Types of Data Collected
2.1 Automatically Collected Information
To provide core functionalities, maintain app stability, deliver advertisements, measure marketing performance, and improve services, we may collect limited technical, usage, advertising, and attribution information through integrated third-party SDKs. This may include:
- Device information, such as device model, operating system version, app version, language settings, network type, and general region.
- App usage and performance information, such as session events, feature interactions, crash reports, diagnostic logs, and performance metrics.
- Advertising and attribution information, such as Advertising ID, IDFA/GAID where available, IP-derived approximate location, install timestamps, campaign source, and ad interaction data.
We do not use this information to directly identify individual users by name, email address, phone number, or account credentials.
2.2 No Sensitive Data Collection
We explicitly confirm that the App does NOT:
- Access user accounts, contacts, precise location, or address book data.
- Store payment information, government IDs, or financial account information.
- Require permissions for cameras, microphones, or user files.
3. Third-Party SDK Details
3.1 Google Firebase
- Provider: Google LLC
- Data Processed: Device metadata, crash logs, performance metrics, and app analytics events
- Purpose: Stability monitoring, diagnostics, analytics, and service improvement
- Privacy Policy: https://policies.google.com/privacy
3.2 Google AdMob
- Provider: Google LLC
- Data Processed: Advertising ID, ad interaction data, device information, and approximate location inferred from IP address
- Purpose: Ad delivery, fraud prevention, ad personalization where permitted, and revenue measurement
- Opt-out: https://adssettings.google.com
- Privacy Policy: https://support.google.com/admob/answer/6128543
3.3 Adjust
- Provider: Adjust GmbH
- Data Processed: Install timestamps, device identifiers, campaign attribution data, and app event data
- Purpose: Marketing attribution, campaign measurement, and performance analysis
- Privacy Policy: https://www.adjust.com/terms/privacy-policy/
4. Data Retention & Security
- Retention Period: Anonymous or pseudonymous analytics and attribution data is stored for up to 12 months and automatically deleted or anonymized thereafter, unless a longer retention period is required by law or platform compliance obligations.
- Security Measures:
- HTTPS encryption for data transmissions.
- Restricted access to analytics and advertising dashboards.
- Regular review of third-party SDK compliance and configuration.
5. User Rights & Choices
You may:
- Reset Advertising ID:
- iOS: Settings > Privacy & Security > Tracking or Apple Advertising settings, depending on your iOS version.
- Android: Settings > Google > Ads > Reset advertising ID.
- Disable Personalized Ads:
- Visit https://adssettings.google.com and adjust your ads personalization settings.
- Request Data Deletion:
- Contact us at eunice.sosftshere@gmail.com with device details, such as device model, approximate installation date, and advertising identifier where available.
6. Children's Privacy
The App is not directed at children under 13. If we inadvertently collect data from minors, parents or guardians may request immediate deletion by contacting us at eunice.sosftshere@gmail.com.
7. Policy Updates
We may update this Privacy Policy from time to time. We will notify users of material changes through app store update descriptions, in-app notices where appropriate, or other reasonable means. Continued use of the App after an update constitutes acceptance of the revised policy.